MessageWatcher Solutions :

MessageWatcher

MessageWatcher is MessageWatcher's enterprise class solution providing compliance and risk mitigation for your electronic communication.
- MANAGE the risk of lawsuits related to harassment.
- AVOID the risk of lawsuits related to harassment.
- PREVENT the risk of intellectual property theft.
- ELIMINATE the risk of lost emails and data.
- MONITOR the risk of customers service.

MessageWatcher is reliable, scalable and compatible with any message platform. MessageWatcher includes all of the following features:

Compliance

Chances are your company is subject to regulatory requirements or industry standards that require your company to archive and possibly monitor electronic communications.

$1.67 million in fines were levied against Salomon Smith Barney, Morgan Stanley, Goldman Sachs, Deutsche Bank, and U.S. Bancorp Piper for not producing emails when requested by regulators.

In addition to HIPAA, NASD and SEC audits, e-mail and instant messages are now becoming commonplace in discovery requests in corporate lawsuits. E-mail and instant message archival and retrieval should be a process that withstands these audits and discovery requests similar to corporate paper records and other corporate electronic documents. Not complying properly may expose the corporation and its officers to penalties, fines as well as legal consequences such as destruction of evidence charges and adverse judgments.

REGULATION RETENTION PENALTIES
SEC 17a-3 and 17a-4 Broker/Dealers must retain records for up to 7 years. Determined on a case by case basis.
Gramm-Leach-Bliley Act Financial institutions must ensure security and confidentiality of customer data. No time limit given. Fines up to $500,000, imprisonment up to 10 years.
Health Insurance Portability
and Accountability Act (HIPAA)		 Members of health care industry must retain patient information for 6 years. Fines up to $250,000, imprisonment up to 10 years.
Sarbanes-Oxley Accounting firms that audit publicly traded companies must retain all related documents for 7 years after audit. Fines up to $5 million, mprisonment up to 20 years.

Hosting

POP3, Web Mail, IMAP, Groupware, and Hosted Microsoft Exchange provided at a low cost with minimal setup charges. Our implementation team gets you up and running quickly without taking up your IT staff's valuable time. MessageWatcher can also provide web site development and web site hosting.

Business Continuity / Disaster Recovery

By having an additional copy of your email via the MessageWatcher archive your organization has one additional level of backup for email. In addition, MessageWatcher can act as an email client allowing you to send and receive emails.

Encryption

You may not require encryption on every e-mail but wouldn't it be nice to have that capability? MessageWatcher provides the ability to send encrypted e-mail without requiring your company to make a large investment in software, hardware and support. Increased rules and regulations in several industries make encryption a necessary part of corporate communication. HIPAA requires medical patient privacy and the Gramm-Leach-Bliley Act - requires financial institutions to protect nonpublic personal information. Encryption allows your company to comply with these acts.

Virus Protection

MessageWatcher takes away the headaches caused by spam and viruses. Using the latest technology MessageWatcher protects your employees from spam, including vulgar e-mails that put your company at risk of a lawsuit. Our anti-virus solution keeps viruses out of your e-mail systems preventing crippling viruses from taking down your systems and causing lost productivity. The number of viruses and frequency of attacks continues to grow. Our virus protection offers you peace of mind and reduces network downtime and lost productivity while allowing your company to maintain customer service levels.
  • The SoBig virus; damage will total $2 billion
  • Viruses could cause over $13 billion in damages in 2003
  • 76,404 virus attacks occurred in the first half of 2003
  • More than 60,000 viruses exist today
  • Source: Business Week, September 8, 2003.

Spam Filtering

Estimates put spam at 50% of all emails sent. Unwanted email is already costing your company in lost productivity, bandwidth usage, and computer processing power. The potential cost to company is huge, not only in lost future productivity but in potential lawsuits as your network allows the growing number of offensive and harassing emails to reach your employees and contractors.
PROVIDING YOU WITH THE TOOLS TO:
    Mitigate Risk
  • Eliminate the risk of fines related to the new Federal Rules of Civil Procedure.
  • Avoid lawsuits related to harassment, discrimination, and violence.
  • Prevent theft of intellectual propert.
  • Deter employees from violating company policies.
    Comply with Industry and Governmental Regulations
  • Sarbanes-Oxley
  • SEC 17a-4 and NASD 3010
  • HIPAA
  • Gramm Leach Bliley
    Increase Productivity
  • Automate compliance activities to reduce labor resources needed.
  • Easy-to-use and powerful applications allow policy violations to be detected and dealt with quickly.
  • Web based interfaces allow compliance activities 24x7 from anywhere.
    Control Costs
  • Our archiving products use single instance storage and compression to minimize the costs associated with storage hardware and software.
  • Legal discovery costs are greatly reduced with our archiving solutions.
    Help Maintain Business Continuity
  • Alternate DNS records
  • End user access to real-time e-mail traffic
  • Off-site and redundant copies of e-mail